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Certificate II in Hospitality

Certificate II in Hospitality
Course Duration
12-24 months (as negotiated with the school), including: 12 vocational placement shifts
Course Delivery
Blended Learning, Live Class, RPL, Traineeship
Course Entry Requirements
Entry Requirements
Course Accreditation
This is a nationally recognised qualification


With a proven history of collaboration, we have been trusted with over 50 Queensland schools to provide the SIT20322 Certificate II in Hospitality to thousands of students.  We have a deep understanding of the complexities and unique needs of both students and teachers.  Our programs are meticulously designed with a focus on utilising QLD VET Investment SAS funding and aligning with QCE credit requirements

This qualification covers the basics of hospitality, and your school can customise this course through the choice of electives to suit specific roles in the industry. Our standard program includes electives that give students the widest range of skills that are in demand by the hospitality industry.

Allow our trainers to assess assignments and conduct training, while you enhance your skills through our teacher professional development events.

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Choose how you want to train.
The Delivery Options are:

The SIT20322 Certificate II in Hospitality is perfectly suited for students in years 10, 11, and 12 who are enrolled in schools partnering with Blueprint Career Development and wish to explore career opportunities in the hospitality industry.


The Queensland Government provides "VETiS funding" to eligible individuals who are completing VETiS qualifications at a Certificate I and II level which have been deemed a priority skill. For applicable qualifications, VETiS funding will cover the full cost of a course for eligible students.


QLD Students may be eligible for the VETiS funding if they meet all the following requirements:

  • Are currently enrolled in Year 10, 11 or 12 and attending school
  • Permanently reside in Queensland
  • Have Australian/New Zealand citizenship or Australian Permanent Residency or on pathway to permanent residency
  • Not have completed a qualification under VETiS funding previously

When you finish this course, you’ll be able to:

  • Work in a hospitality environment
  • Use hygienic practices for food safety
  • Perform duties safely
  • Interact professionally with colleagues and customers
  • Process financial transactions
  • Responsible service of alcohol
  • Responsible gambling service
  • Prepare and serve coffee and non-alcoholic drinks

Check each course option below as not all delivery options apply.

  1. Live Class 
    i)  Forge a school partnership leveraging QLD SAS VET Investment funding, accompanied by a dedicated trainer to provide guidance and assistance throughout the activities. Reach out to us for a partnership agreement tailored to meet your specific requirements.

    ii)  We can also come to your workplace and deliver a customised program to meet your workplace needs
    (Minimum numbers apply. Contact us to discuss your particular needs).

  2. Online 
    This is a flexible and efficient way to complete your qualification. 
  3. Recognition of Prior Learning (RPL)
    Recognition of Prior Learning is the process that is used to recognise the skills and knowledge you have acquired through personal and work experience - the "University of Life".  The evidence you provide is matched to a complete qualification where possible or alternatively, to part of a qualification. A successful RPL application means that you could receive certification without further study or may be able to fast-track through a qualification. Please contact us to organise an individual assessment of your current training and assessment skills.  

SIT20322 Certificate II in Hospitality course is designed for people interested in becoming a:

  • Bar attendant
  • Cafe attendant
  • Catering assistant
  • Food and beverage attendant
  • Customer service assistant

Must be able to access a suitable commercial hospitality environment for 12 vocational placement shifts.

You have 6-24 months from course commencement to complete, depending on the delivery mode chosen for this qualification. 

To complete this qualification you must demonstrate competency in a total of 12 units. Six of these units are core and there are 6 electives.  The table below shows the content of our standard program however other electives are available.


Units of CompetencyCore/Elective
BSBTWK201 Work effectively with othersCore
SITHIND006 Source and use information on the hospitality industryCore
 SITHIND007 Use hospitality skills effectivelyCore
SITXCCS011 Interact with customersCore
SITXCOM007 Show social and cultural sensitivityCore
SITXWHS005 Participate in safe work practicesCore
SITXFSA005 Use hygienic practices for food safetyElective (A)
SITHGAM022 Provide responsible gambling servicesElective
SITHFAB021 Provide responsible service of alcoholElective
SITHFAB024 Prepare and serve non-alcoholic beveragesElective
SITHFAB025 Prepare and serve espresso coffeeElective
SITXFIN007 Process financial transactionsElective

Your learning resources will include:

  • Training Manual
  • Resource Library containing document templates, samples, fact sheets and explainer videos
  • Access to live and recorded webinars and online discussion forums
  • Access to our Learning Management System

You will also be able to access our “Homework Club” tutorials and individual support calls.

During your studies, you will need access to the following:

  • Computer with compatible operating system (Windows 8 or higher, Mac)
  • Printer, scanner and phone
  • Current web browser (Chrome, Safari or Firefox)
  • Email address and stable Internet connection access (with a reliable speed of at least 5mbps)
  • Microsoft Office - including Word, Excel and PowerPoint
  • Adobe reader

Assessment is a combination of:

  • Written questions
  • Case studies
  • Practical assessment

If you successfully complete this qualification you could continue your studies in higher level hospitality qualifications within the VET or university sectors. These might include:

SIT30622 Certificate III in Hospitality

Please see our full  Fee Schedule for information about unit costs (where applicable), RPL fees and Refund Policy. Flexible payment options are available. You may be eligible for  VET in Schools Funding.  No fees are applicable for this course for eligible students undertaking VETiS training in a school environment.


School Partnership            
Get in touch to explore partnership opportunities