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Certificate III in Business

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Course Duration
3-24 months depending on mode of delivery, credit transfer or RPL eligibility
Course Delivery
Work based Traineeships or Online (including trainer support) or RPL
Course Entry Requirements
Entry Requirements
Course Accreditation
This is a nationally recognised qualification


Gain skills and knowledge in BSB30120 Certificate III in Business that you can utilise across a range of business environments. This qualification addresses multi-functional business skills and can be customised through the choice of electives to suit specific roles.

Work-based Training and Assessment

This pathway involves trainees completing work-related training and assessment activities.  All work-based training and assessment combine face-to-face and/or online training with self-paced activities to reinforce learning. Trainer visits and student support whilst in their training periods.


Our standard program includes electives that equip students with high demand skills. RPL allows experienced professionals to have their existing business skills recognised.  We even offer a streamlined blended learning opportunity so that students can have their existing skills recognised while also upskilling in specific units of interest.

We are proud to be a Queensland Government Skills Assure supplier.

Supplier under Education Arrangement 2024 badge        Skills Assure logo

Choose how you want to train.
The Delivery Options are:


BSB30120 Certificate III in Business is ideal for job seekers and people whose working role encompasses elements of business, administration and organisation. This includes educators, customer service and retail staff, small business owners and volunteers.

This is an ideal qualification to complete as a work-based Traineeship - Earn while you LEARN!  Traineeships are funded through the SAS User Choice program. The QLD government contributes towards the cost of training for eligible trainees. So, instead of paying the full cost of training, trainees or their employers will pay a reduced amount.

When you finish BSB30120 Certificate III in Business course, you’ll be able to:

  • Apply WHS requirements in the workplace
  • Operate business equipment and access resources
  • Maintain business records and organise information
  • Support operational plans, systems and processes
  • Design and produce business documents using various software and apps
  • Organise personal work priorities and development
  • Coordinate schedules and tasks
  • Communicate with others and work in a team

Check each course option below as not all delivery options apply.

  1. Work-based Training and Assessment  (Traineeships)

    This pathway involves trainees completing work-related training and assessment activities.  Work-based training and assessment combine face-to-face and/or online training with self-paced activities to reinforce learning. Trainer visits and student support whilst in their training periods.

  2. Live Class

    i) Group workshop with a trainer to support and guide you through activities. Ask us for scheduled course dates at locations convenient to you.

    ii)  We can also come to your workplace and deliver a customised program to meet your workplace needs (Minimum numbers apply. Contact us to discuss your particular needs).

  3. Blended Learning 
    This is a flexible and efficient way to complete your qualification.  It may include live classes, online study, self-paced activities and webinars.
  4. Online
    The entire course is offered electronically through our Learning Management System.
  5. Recognition of Prior Learning (RPL)
    Recognition of Prior Learning is the process that is used to recognise the skills and knowledge you have acquired through personal and work experience - the "University of Life". The evidence you provide is matched to a complete qualification where possible or alternatively, to part of a qualification. A successful RPL application means that you could receive certification without further study or may be able to fast-track through a qualification. Please contact us to organise an individual assessment of your current knowledge and skills.

This course is designed for people interested in acquiring foundational business skills, ranging from technical to teamwork and process to innovation.  It is therefore an ideal qualification for individuals who wish to work in a broad spectrum of industries and occupations.

A good command of written English and the ability to allocate appropriate study hours each week.

You have 12 months from course commencement to complete this qualification or up to 24 months if undertaken as a traineeship.

To complete this qualification you must demonstrate competency in a total of 13 units of which 6 are core and 7 are electives. Electives other than those on the list upon negotiation and approval.

Units of CompetencyCore/Elective
BSBPEF201 Support personal wellbeing in the workplaceCore
BSBTWK301 Use inclusive work practicesCore
BSBCRT311 Apply critical thinking skills in a team environmentCore
BSBSUS211 Participate in sustainable work practicesCore
BSBWHS311 Assist with maintaining workplace safetyCore
BSBXCM301 Engage in workplace communicationCore
BSBTEC201 Use business software applicationsElective
BSBTEC301 Design and produce business documentsElective
BSBTEC302 Design and produce spreadsheetsElective
BSBTEC303 Create electronic presentationsElective
BSBPEF301 Organise personal work prioritiesElective
BSBCMM211 Apply communication skillsElective
BSBPEF101 Plan and prepare for work readinessElective

Your learning resources will include:

  • Resource Library containing document templates, samples, fact sheets and explainer videos
  • Access to our Learning Management System

You will also have access to individual support calls with your trainer.

During your studies, you will need access to the following:

  • Computer with compatible operating system (Windows 8 or higher, Mac)
  • Printer, scanner and phone
  • Current web browser (Chrome, Safari or Firefox)
  • Email address and stable Internet connection access (with a reliable speed of at least 5mbps)
  • Microsoft Office - including Word, Excel and PowerPoint
  • Adobe reader

Assessment is a combination of:

  • Knowledge questions
  • Case studies and Projects
  • Practical Activities

If you successfully complete this qualification you could continue your studies in higher level business qualifications within the VET or university sectors.

Please see our full Fee Schedule for information about unit costs (where applicable), RPL fees and Refund Policy. Flexible payment options are available. You may be eligible for the Skills Assure User Choice funding for Traineeships or the Certificate 3 Guarantee program which is funded by the Queensland Government.

South Australian Government Subsidised Place

All students are assessed at enrolment to determine eligibility for a government-subsidised place. Students who do not meet the eligibility criteria for government-subsidised training will not be enrolled under this model. Government-subsidised places are subject to meeting eligibility and subsidy criteria. To check your eligibility or view the Subsidised Training List, click the links below.

Students who meet the eligibility criteria will have to pay a co-contribution fee of $255






Surcharge fee applies for credit card payments